Warranty Policy
At Pinogelato, we stand behind the quality of our products and services. This Warranty Policy outlines the terms and conditions of any warranties offered.
Warranty Coverage
Our products and services are provided “as is” unless otherwise stated. Where applicable, we may offer a limited warranty that covers defects in materials or workmanship under normal use for a specified period.
What Is Covered
The warranty may cover issues related to product quality or service performance that occur under normal usage and within the warranty period.
What Is Not Covered
This warranty does not cover
Damage caused by misuse, abuse, or improper handling
Normal wear and tear
Unauthorized modifications or repairs
Digital products or downloadable content
Issues caused by third-party services or platforms
Warranty Claims
To make a warranty claim, please contact us at contact@pinogelato.com with your order details and a clear description of the issue. We may request additional information to process your claim.
Resolution
If a valid warranty claim is approved, we may, at our discretion, repair, replace, or offer an alternative solution for the affected product or service.
Limitation of Liability
Pinogelato shall not be responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
Changes to This Policy
We reserve the right to update or modify this Warranty Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Warranty Policy, please contact us at
Email: contact@pinogelato.com