Refund policy

At Pinogelato, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued.

Eligibility for Refunds

Refunds may be considered for products or services purchased on pinogelato.com if the request meets our eligibility criteria. Requests must be submitted within a reasonable time after purchase.

Non-Refundable Items

Certain products or services may be non-refundable, including but not limited to

  • Digital products or downloadable content

  • Services that have already been delivered or initiated

  • Promotional or discounted purchases

These items are non-refundable unless otherwise stated.

Refund Process

To request a refund, please contact us at contact@pinogelato.com with your order details and reason for the request. Our team will review your request and respond as soon as possible.

Approved Refunds

If your refund is approved, it will be processed to the original method of payment. Processing times may vary depending on your payment provider.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions regarding our Refund Policy, please contact us at

Email: contact@pinogelato.com