Refund policy
At Pinogelato, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued.
Eligibility for Refunds
Refunds may be considered for products or services purchased on pinogelato.com if the request meets our eligibility criteria. Requests must be submitted within a reasonable time after purchase.
Non-Refundable Items
Certain products or services may be non-refundable, including but not limited to
Digital products or downloadable content
Services that have already been delivered or initiated
Promotional or discounted purchases
These items are non-refundable unless otherwise stated.
Refund Process
To request a refund, please contact us at contact@pinogelato.com with your order details and reason for the request. Our team will review your request and respond as soon as possible.
Approved Refunds
If your refund is approved, it will be processed to the original method of payment. Processing times may vary depending on your payment provider.
Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding our Refund Policy, please contact us at
Email: contact@pinogelato.com